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Sim only plan cancelation

Kells1
Visitor

Hi all

I have a 24 month SIM only plan,I have had it for a year, am i right in saying i am not tied in to finish the plan without a charge or is it the same as a contract phone? 

I now want to upgrade to a new phone and contract but can't iff am going to incur a charge for cancelation of the SIM only plan.thankyou

 

 

 

 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Kells1   You’ll need to call and speak with customer services about this.   You are tied in to a contract as that’s what it is a contract that you agreed to for the set period of time.  EE will probably allow you to upgrade to a full contract but you’ll need to call customer services to see if that possible for you. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.