Community Activity
Hub dropping connection
Hi guys. I've got a hub where the lights indicate that it is still connected and yet the connection drops. Not a wireless issue as it affects wired connections too. EE and Openreach have looked at this and say they can't find anything wrong. Ring...
Roaming in Asia country - Vietnam
Hi EE community,I will travel to Vietnam for 1.5 months. I know EE has roaming service for traveling in EU. I wonder if there is any similar package for Asia, like Vietnam. I will need to call and receive calls for work only. Currently, I am on Pay A...
Resolved! New contract
Hi when I upgraded my phone and contract yesterday 04/07/2025 i noticed when in the shop I couldn’t get online. I had signal and was online in Costa coffee opposite prior to entering the shop. I upgrade my contract and was happy with the sales assi...
Netflix Premium upgrade not wanted
Every month I have been sent an email saying thanks for your order of upgrading your Netflix subscription to premium......I do not use Netflix and this is the third consecutive month it has happened . After several phone calls got recredited, now at ...
Roaming
I am in Bosnia, I have had zone 1 added to my contract after EE failed to provide me with what they sold me in June. I was told it is active on my account but when my pass that I purchased ran out I then had no data- I had to buy another data pass to...
EE account
Broadband customerI have broadband customer,I want to link the device for checking the bill, but the app need to account no we have not received the Order Confirmation email to find the account. Please advise?
I've returned the router but i cant find my proof of posting
Pretty much as it says in the title.Also, I didn't have the router thats being asked for? I had a BT router, it wasn't a home hub 2 but thats what they want me to return.Never having had one in the 5 years I was with BT I'm a bit anxious I'm going to...
July Hold Music
Hey! Any idea what your hold music is for your sales team? Had a really good bop taking a contract out earlier but can’t find the track ahah