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Sim card activatiion

Tightfifer
Visitor

‎14-07-2020 05:23 PM

I ve recieved a new sim card. Took the old one out and put the new one in. I had no mobile data left when the old one was in although I was told the mobile data had been reset. Followed instructions but I couldn t recieve the 5 digit code as text & calls are imperative (registering no doubt) which I was trying to do. Do I have to put the old sim back in 1st to do this then switch sims old for new once I get the 5 digit code? 

0 Helpful
1 REPLY 1
Jon_K
Former EE Employee

‎15-07-2020 08:15 AM

Hi @Tightfifer.

 

Welcome to the community.

 

You can try putting the old SIM back in to get the code, or you can contact our Customer Care team and they will help you register this.

 

Jon

0 Helpful