Series 4 watch

JozefZ95
Explorer

‎27-09-2018 10:44 AM

I ordered a series 4 watch on 14th September, I was told on the phone that it would be with me on or around 21st of September. I haven’t received anything saying when it would be delivered, I’m not happy that I’ve been told a date and I’ve heard nothing. 

0 Helpful
4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎27-09-2018 11:28 AM

Hi @JozefZ95

 

If you have your order number you can check the status of your oder via EE tracking page. 

 

Alternatively you will need to call CS on 150 and ask them the status. 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Jon_K
Former EE Employee

‎27-09-2018 01:41 PM

Hi @JozefZ95.

 

I see you've had great advice from @Northerner regarding tracking your order.

 

If you don't have your order number and need to contact our customer service team, please see our get in touch page 🙂

 

Let us know how you get on.

 

Jon

0 Helpful
JozefZ95
Explorer
In response to Jon_K

‎27-09-2018 03:53 PM

Thank you for the advice, I’ve just received a message that it’ll be delivered tomorrow. Thank you 

0 Helpful
Alex_S
EE Employee
In response to JozefZ95

‎27-09-2018 04:16 PM

@JozefZ95,

 

This is good news! 🙂

 

We have a great article on the community to talk you through Apple Watch pairing

 

Come back and let us know how your getting on

 

Alex

0 Helpful