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Screen colour flicker

Parkey5
Investigator
Investigator

When I open my keyboard to type, frequently the bottom right hand corner of the screen will flicker into a darker colour.

 

Can this be fixed remotely?

Do I need to send my phone away?

What steps do I need to take to get it fixed?

 

Kind regards,

 

Mark

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Parkey5   It can not be fixed remotely.  How long have you had the device?  What device is it ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I hope it can be fixed remotely.

 

It's s Google Pixel 4 I think it was around June this year that I got it.

Sorry I miss read your message, so it can not be fixed remotely. How do I get it fixed?

James_B
EE Community Manager
EE Community Manager

Hi @Parkey5,

 

Welcome to the EE Community. 🙂

 

Most screen issues will require a physical repair.

 

Please get in touch with Customer Care so our Tech Gurus can take a look at the issue for you.

 

Thanks

 

James