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Samsung s21 ultra back order

tibup
Investigator
Investigator

‎07-02-2021 10:06 AM

Hi! So I was just wondering how long others had to wait for their back orders? I've ordered 256gb in black the 2nd of February and I'm just too impatient to get my hands on it😂

0 Helpful
4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎07-02-2021 12:55 PM

Hi @tibup 

 

You'll have to keep checking EE order tracking: 

 

https://myaccount.ee.co.uk/orderdetails

 

Thanks

 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
tibup
Investigator
Investigator
In response to Northerner

‎07-02-2021 01:02 PM

For some reason the tracking on your link gives me error to try again later after I put my order number and phone number?

0 Helpful
Christopher_G
EE Community Support Team
In response to tibup

‎08-02-2021 08:03 AM

Hi @tibup 

 

Welcome to the community.

 

The current timescale for delivery of that model is to expect dispatch within 14 days. Our courier company will be in touch with you when it's ready to deliver.

 

Thanks for your patience.


Chris

0 Helpful
Shanzii
Valued Contributor
Valued Contributor
In response to tibup

‎09-02-2021 07:06 PM

If the tracking isn’t working with your order number and phone number, possibly try to use your email instead of phone number.:)

0 Helpful