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Samsung s20 sim 1 not allowed

MihaiGrecu
Investigator
Investigator

‎12-09-2020 08:41 PM

Hi, I just upgraded my contract and received a new Samsung s20. The problem is that even tho I have activated the new sim I received with the phone ,I am still receiving a sim 1 not allowed error ,and have an "emergency calls only" , message showing . Any ideas?

 

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10 REPLIES 10
sampiplica
Investigator
Investigator
In response to liggerz87

‎07-03-2021 09:45 AM

Tried ringing ee and they said contact the seller (amazon). They couldn't even confirm if its locked or not.

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