The EE Community

I have been unable to manage my EeTv from the app for at least a week it has bee

Terrible 4G and 5G speeds

Hi,  My speeds have never been great with EE on either 4G or 5G I have been with EE for many many years (around 18 years) and had multiple phones during this time and all seems to have struggled with internet speeds when using 4G and 5G.... I went ou...

EE Perk code not working

Hello,I've generated a new EE Perk code and trying to use it whilst upgrading my current plan. I get the following error "Code entered is not applicable with this data plan. Please beware that certain codes aren't applicable if discounts are already ...

VIEWING MY BILL If I don't get info soon i will be leaving

Finding it impossible as an 82 year old of viewing my Bill with EEYour whole website is difficult to navigate and I want to know and SEE what you are taking off me!PLEASE RESPOND SOON

Second corded phone

I want a second phone in another room in the house, but don't want wireless. So, can I plug a second corded phone into the Hub by using a "splitter", and then a cable to the other room? Will that work?

Dates for Contract change and bill schedule mismatch

Hi, Informed that existing broadband  contract (with EE)  finsihes on 02-04 (with high 40GBP  new monthly rate if no action taken ) , signed up today for new contract (with EE)  informed by emai lthat new contract begins on 14-04. What happens in the...

Internet is not working

Hi my internet is not working.please check what the issue is.Many thanks,Tetyana