Samsung issues

Peatfieldjohn
Visitor

Hi I ordered my phone in January and now my charger is playing up but Samsung are saying I need proof purchase date which my email doesn't have .

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Peatfieldjohn  if you’ve still got it your confirmation of order as your proof of purchase date on it.   If you don’t have this you’ll need to call customer services to request it.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.