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Samsung galaxy watch

MikeyBoo
Established Contributor
Established Contributor

My son bought a galaxy watch, with connects to his phone(I have 2 handsets/number on my contract) he assured me it was not going to cost anything as he bought the watch direct, checking the bills I see its charging £7 a month for it how can I remove this from my bill as for around 6days a week its not even turned on let alone being worn. 

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@MikeyBoo   A cellular watch will need a tariff to have cellular data and to have the cells/text sent to and to send from it.   As this is a 30 day rolling contract that your son set up via the wear app on his phone you only have to give 30 days notice to terminate that contract. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
MikeyBoo
Established Contributor
Established Contributor

Thanks how do I do that, can't get on the chant thing and cannot see anywhere to do it or contact anyone

James_B
EE Community Manager
EE Community Manager

Hi @MikeyBoo,

 

Please get in touch with Customer Care to give notice to cancel your watch plan.

 

Thanks

 

James