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28-12-2020 10:31 AM
My son bought a galaxy watch, with connects to his phone(I have 2 handsets/number on my contract) he assured me it was not going to cost anything as he bought the watch direct, checking the bills I see its charging £7 a month for it how can I remove this from my bill as for around 6days a week its not even turned on let alone being worn.
28-12-2020 10:36 AM
@MikeyBoo A cellular watch will need a tariff to have cellular data and to have the cells/text sent to and to send from it. As this is a 30 day rolling contract that your son set up via the wear app on his phone you only have to give 30 days notice to terminate that contract.
28-12-2020 10:49 AM
Thanks how do I do that, can't get on the chant thing and cannot see anywhere to do it or contact anyone
28-12-2020 12:10 PM
Hi @MikeyBoo,
Please get in touch with Customer Care to give notice to cancel your watch plan.
Thanks
James