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Samsung a10

KerryClark28
Investigator
Investigator

‎26-06-2019 10:19 PM

Hi what does it mean when u place an order and the ref num starts with xko? 

 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎27-06-2019 06:01 AM

Hi @KerryClark28 

 

It means you have placed an order. 

 

You can track your order here.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
KerryClark28
Investigator
Investigator
In response to Northerner

‎27-06-2019 06:51 AM

Iv tried that, just says sorry we cant show your order details right now

0 Helpful
Northerner
EE Community Star
EE Community Star
In response to KerryClark28

‎27-06-2019 07:17 AM

Hi @KerryClark28 

 

If you have only just ordered it may not show immediately. you can always call CS an establish the status of your order. 

 

Once dispatched you will receive a delivery text. 

 

Thanks, 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.