Samsung S21 text has turned to chat will I be charged

Gaynor54
Visitor

When sending a text it suddenly has changed to chat does this count as an extra charge?  It is not allowing me to turn it off

 

Many thanks

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Gaynor54  No you’ll be be charged extra 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

No, it will just use a little bit of your data rather than a text.

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Chris_B
EE Community Star
EE Community Star

@Gaynor54  Sorry that just say no you’ll “NOT” be charged.    My bad 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.