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Samsung S21 text has turned to chat will I be charged

Gaynor54
Visitor

‎08-10-2021 07:30 AM

When sending a text it suddenly has changed to chat does this count as an extra charge?  It is not allowing me to turn it off

 

Many thanks

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎08-10-2021 07:40 AM

@Gaynor54  No you’ll be be charged extra 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎08-10-2021 12:40 PM

No, it will just use a little bit of your data rather than a text.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Chris_B
EE Community Star
EE Community Star
In response to Chris_B

‎08-10-2021 01:33 PM

@Gaynor54  Sorry that just say no you’ll “NOT” be charged.    My bad 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful