Samsung Fold
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24-09-2019 05:53 PM
Good afternoon.
WHY, new customer can't get "Samsung Fold" phone on contract ??????😤😤
First I get order number xko........
They are was accepted, just needed little more information about me. And then they said me you are new customer..., we can do up to £75 p/m contract. 😤😤😤😤😤😤 madhouse.
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24-09-2019 06:02 PM
Hi @Anatolij
Because EE likely take a risk based approach to offering contracts on devices which cost nearly £2k.
Please see EE Credit File guide which explains.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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24-09-2019 06:10 PM
£75 p/m contract it's not risk???
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25-09-2019 08:04 AM
Hi @Antolij
Sorry to hear that you weren't able to get the contract that you were looking for.
You can see our current range of phones on the EE online shop.
Chris
