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Contract
Hello,For personal, health reasons I moved to Germany yesterday from UK/Wigan.I need to cancel the phone contact.Can you please advise how can I cancel the contract?Thanks Erisa
Looking for a monthly unlimited data sim with no contract
Sounds simple, right?I can't get one online - website is saying that I have to call someone to get this set up. I have just spent an hour talking to someone in the web chat to get this set up - only to find out twice they have been trying to get me t...
Broadband Intermittent Fault At 7:30 pm Yesterday-Text messages to 66033 failed
Here was my experience yesterday :At 7:30 pm yesterday my relatively new broadband service with EE went faulty . The router went from intermittently flashing orange , then back to Green, then flashing orange , etc . The digital landline was also ob...
Resolved! Re: EE Upgrades: All you need to know
Hi, I’m on upgrade anytime from 16 May 2023; I wanted to upgrade as it’s within 45 days, however I’ve just learnt it’s now changed to 30 days. If my contract was signed for in 2023 shouldn’t the 45 days still stand? My broadband is also up for renewa...
Re: Phone number disconnected
I have the same problem. But have received no text nor email to say its being disconnected.my number apparently is disconnected. have been trying to get in touch EE but its leading nowhere!Frustrating.
Continual Orange Light
Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...
Friends and family discount code - not working
HelloI'm getting the error that the code entered is not applicable with data plan despite the data plan having no discount already applied to it. Please can you help? This is the an iphone and the EE unlimited all rounder data plan. Thanks
Downgrading a Broadband Package
Hi, Currently on the 500mbps plan, if I were to upgrade my plan to say the 900mbps plan could I then downgrade back to the 500mbps plan later on? any advice much appreciated
EE app not working ever
I have tried several times to log into the app over last few weeks never ever works. I have tried uninstall and reinstall doesn't work just comes up with "sorry there seems to be a problem" I also try to log onto the website and I can't access anythi...
EE Fault reporting - and endless loop
I have poor performance on broadband - self testing shows 5Mb or less and similarly poor upload.Text HELP as instructed, 'We're running tests,...' Then ... 'we need to send an engineer... we'll book an appointment automatically'Then ... 'We can't m...
