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S21 stock

SueMcM
Investigator
Investigator

‎13-09-2021 08:25 PM

Just wondering if there's any official updatev please on the Samsung galaxy s21 lilac 128gb? Or indeed any colour of it?

 

Looking forward to hearing from someone regarding this. Was due delivery within 7 days which has now passed.

 

Thanks

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎13-09-2021 09:51 PM

@SueMcM  It’s going to be a case of waiting until the device type/model you ordered can be allocated to you. Ie EE have received enough devices to see all current orders. 

 

  There’s probably others in front of you in the queue and EE will only receive a certain amount so there will be few disappointed customers who are not going to receive this just yet. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
AmyF3
Investigator
Investigator

‎27-09-2021 06:39 PM

Hi,

 

Im currently in the same position. I was told 24 hours delivery when I ordered the handset 7 days ago, but wasn't told there was a stock shortage unfortunately so I'm working from a broken phone at the moment.  

 

Could I ask how long it took for your handset to arrive? I'm just looking for a rough timescale so I have an idea of when it should be expected.  

 

TIA 

0 Helpful
franny81
Visitor
In response to AmyF3

‎29-09-2021 05:24 PM

I'm in the same boat with the white / silver 256gb version.  Was and still is showing 1 day delivery however ordered yesterday over the phone and was called straight back to say out of stock and would be 7ish days.

 

I get that everything is taking longer at the moment for various reasons but another reason is the galaxy buds pro and tag promo which is causing more people to be interested. 

0 Helpful