Community Activity

Ordering 1.6GBPS

Hi All, i am trying to order 1.6 Gbps line The order goes through ok at the beginningA ,bit of the back story first, I have 2 ONTs at my property, one was EE 900, but has just been canceled, to try to reorder the 1.6 on this lineThe other ONT is with...

Resolved! Strange phonecall

Just received a phone call from this number 01438 989236 claiming to be EE..Wanted to buy me out of my sky contract for broadband promised me unlimited date on my mobile phone (in with EE already for mobile) is this a scam?

Continual Orange Light

Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...

Alzyaman by Investigator
  • 421 Views
  • 41 replies
  • 18 Helpful

Worst to best customer experience

I have struggled for the past 10 days, with separate calls over 4 of those days to enable a dual sim on my iPhone to use the phone for personal and Business use. I think I’ve spoken to 14 different customer representatives over the phone through that...

Resolved! My existing email address

<span;>I'm just about to change my broadband over from BT to EE. I don't want to have to change my existing 'btinternet.com' email address. Please tell me I don't have to.</span;>

Norbert58 by Investigator
  • 519 Views
  • 11 replies
  • 4 Helpful

Contact HR

Hi. I work for EE as was BT and need to contact HR today to discuss a recent requirement to do a DBS check through hire right and discuss whether a requirement to now sell insurances is a reasonable change to my employment. I do also wonder why findi...

Password

I've received two email requests to change my password, saying my account has been locked, within the last two days.  Has there been a breach somewhere or is this a glitch? 

Ka7z9 by Explorer
  • 24 Views
  • 4 replies
  • 2 Helpful

Resolved! Blocking short codes or text messages

Hello Dear Forum Members,Does anyone of you experience blocking short codes or text messages from Nexar? This is the program that supports my car camera. To start it I need to receive a verification code from Nexar. It seems that EE blocks sending th...

Lucaska by Investigator
  • 497 Views
  • 4 replies
  • 5 Helpful

samsung s21 ultra 5g no internet

Hi. I just having issue with internet, calls and msgs. My screen is showing 4g all the time. I have switched on/off my phone 5 times and tried a plane mode even more and still no internet connection. It has been like that 1 hour already and this is n...