Renaming Device Names on MYEE

bencrabtree7
Explorer

‎18-11-2021 12:32 PM

Is there any way to rename the devices displayed on MYEE? Currently I have two phones and mini WiFi boxes listed as phone numbers.

 

I've tried adding the numbers as named contacts to my phone contacts and allowing the MYEE App permissions to contacts on phone but doesn't seem to work.

 

Would just make life slightly easier when checking accounts individually and gifting data. 

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎18-11-2021 01:40 PM

@bencrabtree7  that info is got my allowing the my EE app to access to your contact list.  Try restarting the device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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EssexBoyEE
Ace Contributor
Ace Contributor

‎18-11-2021 04:03 PM

Also make sure you don't have Duplicate Contacts. Ie, Contact Name and Number saved on the SIM Card and the same details saved on the Phone Contact List, on some Devices this may show up as a Double Contact Entry on the Phone.

 

If so deleted the SIM entry one and then as @Chris_B suggests restart the Device.

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