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Device name in the EE app

chris070585
Visitor

‎26-10-2021 09:30 AM

Hi, 

I recently upgraded from the iPhone 6s Plus to the 12, everything has updated on the app apart from my device name, is there a way to fix this?

Many Thanks 

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎26-10-2021 11:16 AM

Hi there @chris070585

 

Thanks for coming to the community. 

 

This will update for you if you continue to use the phone and app on the EE network. Our Mobile Care team have details of which phone you are using.

 

Leanne.