Redeeming fiit subscription
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09-09-2021 11:07 AM
Is anyone else having trouble redeeming their fiit subscription when taking out a samsung watch fiit plan. I keep texting Fiit to 150 but I keep getting links to Apple fitness+ sent to my phone. Obviously this isn't right. I have spoken to customer services and they can't figure it out either and sent me to Samsung but I am sure they won't be able to help. Can anyone shed any light on this issue?
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09-09-2021 12:36 PM
Hi @Phil211
Have you tried contacting Fiit CS on support@fiit.tv?
The T&C are here:
https://ee.co.uk/help/help-new/terms-and-conditions/additional-services/fiit
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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09-09-2021 12:52 PM
No I haven't tried as I thought it might an ee problem. I will try though.
Thanks
