Red signal light on mobile router

Konzy5092
Visitor

‎20-09-2021 09:58 PM

My 4GEE wifi mini is showing a red light for the signal. I purchased this yesterday and was told the sim would be active in 2 hours. The sim has been inserted and device charged.

 

please can you help?

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎21-09-2021 06:38 AM

Hi @Konzy5092 

 

Try restarting the device. 

 

If it stays red you'll need to contact EE CS.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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