Community Activity
Terrible level of mobile signal
Is anyone else having constant issues with Mobile signal?, I live in the North East and cannot have a phone conversation from Chester - le - Street to way past Durham. 10 mile area on the A1 the most used road in Northern England.I am having issues t...
Resolved! Website and App still not working
Three months on and still no working App or Website, tried everything even called and was called back twice by different depts. the up shot is your App and Website are not fit for purpose. each "customer service" idiot has a script and that's all the...
Calls
Why can't I make or receive calls
Just so you know, we’re unable to let you upgrade or get another phone yet
Good morning,I am a fairly new EE customer and recently moved my wife's number over to EE. I now wish to move my number to EE but whenever I go to the SIM only page I get "Just so you know, we’re unable to let you upgrade or get another phone yet".Wh...
Website is shockingly bad
The website is junk. When clicking on a link from the home page it either shows an error message or just blanks and then returns to the page I was clicking from. Been like this for days now.Looking at upgrading but if they can't get the web page to w...
tracking
my order is not tracking
financial difficulties
i need to speak to someone i cant get anyone on the phones, sitting for ages at a time is there an easyer way to sort stuff out?
Resolved! Scam calls
Hi from EE. Be alert to fraud - if you didn't ask for this, don't share it, please call us on 0330 123 1105. Your PIN for resetting your EE ID security answer is 8258. Thanks. Received convincing call from EE on 02080808822 stating that they wanted t...
TWO ROUTERS LATER AND STILL NO INTERNET
Following 12-months excellent full fibre broadband service at our holiday home 4-weeks ago the internet went down with the router showing a green light. Two subsequent calls with the EE trouble shooting team led to a new router being sent, apparently...
Ee gamecard pc game pass
I got a free ee gamecard with an ordered product I then used the card to order 2x 3 month pc game pass i got email confirmation for both orders but no redemption code so no way of activating my game pass I was wondering how long it takes to get said ...