Re: where is my new 5G sim?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
08-09-2021 09:16 PM
I have been waiting for mine som over week already. Payment 15£ still pending. What is going on?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
08-09-2021 09:37 PM
@Jozua84 You’ll not get a 5G sim if you’ve spent £15 as 5G isn’t available on PAYG.
You also might want to call customer services.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
09-09-2021 08:08 AM
Hi @Jozua84
Thanks for coming to the community.
SIM orders can take 2-5 working days to arrive and are delivered by Royal Mail.
If this timescale has now passed, please give us a call and the team will get this looked into for you.
Leanne.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
10-09-2021 02:32 PM
Well sorry 4g sim than deal was 15gfor 15£.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
10-09-2021 02:37 PM
Hi @Jozua84
Thanks for coming back to us.
If you give us a call and the team will get this looked into for you 🙂
Leanne.
