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Re: end of contract how do I cancel, I do not want to renew

Schokolade7
Visitor

Hello, with this mail I would end the mobile-no.XXXXXXXXXXX. The contract from the 02.11.2019 ended on the 02.11.2021.

 

The other contract with my second mobile phone I want to keep.

 

If you need further information, please let me know.

Thank you

 

A. Salter

 

[Mod edit: Please do not post your phone number in this public forum. Thanks]

1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Hi @Schokolade7,

 

Welcome to the EE Community. 🙂

 

Sorry, we can't access your account via the community.

 

Please see How do I cancel my contract with EE? for everything you need to know about cancelling your plan.

 

James

View solution in original post

2 REPLIES 2
James_B
EE Community Manager
EE Community Manager

Hi @Schokolade7,

 

Welcome to the EE Community. 🙂

 

Sorry, we can't access your account via the community.

 

Please see How do I cancel my contract with EE? for everything you need to know about cancelling your plan.

 

James

XRaySpeX
EE Community Star
EE Community Star

@Schokolade7 : You need to phone EE giving 30 days notice of cancellation of your contract. 

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