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Re: end of contract how do I cancel, I do not want to renew

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Schokolade7
Visitor

‎20-11-2021 01:59 PM - last edited on ‎21-11-2021 08:46 AM by

Hello, with this mail I would end the mobile-no.XXXXXXXXXXX. The contract from the 02.11.2019 ended on the 02.11.2021.

 

The other contract with my second mobile phone I want to keep.

 

If you need further information, please let me know.

Thank you

 

A. Salter

 

[Mod edit: Please do not post your phone number in this public forum. Thanks]

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James_B
EE Community Support Team

‎21-11-2021 08:51 AM

Hi @Schokolade7,

 

Welcome to the EE Community. 🙂

 

Sorry, we can't access your account via the community.

 

Please see How do I cancel my contract with EE? for everything you need to know about cancelling your plan.

 

James

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James_B
EE Community Support Team

‎21-11-2021 08:51 AM

Hi @Schokolade7,

 

Welcome to the EE Community. 🙂

 

Sorry, we can't access your account via the community.

 

Please see How do I cancel my contract with EE? for everything you need to know about cancelling your plan.

 

James

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XRaySpeX
Grand Master
Grand Master

‎21-11-2021 11:00 AM

@Schokolade7 : You need to phone EE giving 30 days notice of cancellation of your contract. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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