The EE Community

Payment

I have paid my bill today but it still says that I own more

Tv freeze during adverts

Hi, we’re new to EE having spent the last 7 years with Virgin. We’re finding it a challenge & frustrating adapting to the set up. In some ways slightly dissapointed too but we’re going to give it a go! One thing that’s causing a current issue is that...

Billing

I am going to pay bill on the 30th june 

ITVX

Watching a programme on ITVX lets me watch untill 2nd set of adverts then freezes. When I go back it makes me watch the adverts all over again. Happens every time. Annoying that even on record we have to watch adverts!

A

Thanks 

Bills

I can’t get into my bills, the app is not showing any current bill (I’ve tried deleting & reinstalling) and when I try to look on the website it just says it can’t show my plan right now. I need to know how much the bill is! 

Not happy with service

Got like 86 quid taken last month instead off 66 for the contract. I don't use their data often cause am using libara unlimited for data which is cost effective. Last month they said I was roaming yet I never travelled out of the country. Can ee expl...

Roaming

Last month EE took some money from my account without consent .They said i was using roaming services and I never went out of the country. They got like 20 quids off me under this claim. Whenever I try to log in to their app am getting errors for lik...

Find my bill

How in earth can I see my bill please. This site is horrendous. BT was so easy to use.

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