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Community Activity
How can I get a new tv box?
I have recently swapped over from BT broadband to EE. I was also a BT TV customer and have retained the Sports package with EE. It's been ages since my BT Pro box broke down and I just removed it from my setup and have it in storage for the day BT ev...
Resolved! Activating EE Cyber Security
I've recently migrated my broadband from BT to EE. On BT I had Norton 360 and on EE I have Cyber Security. As I have a new laptop, I've tried to install EE Cyber Security on it. However I can't activate it. I've verified my identify with an EE shop, ...
Convert payG sim to esim
Hi I use an andriod phone currently and recently purchased an iPhone. I use a PAYG sim card on my android. Is it possible to convert PAYG sim to an e-sim?
New application
Afternoon all,I’ve just applied for a phone contract with EE, new member. I’ve got a email confirmation to say the order has been placed for the phone, and they will begin work with this.The only issue that I had which I don’t know if this is a conce...
Resolved! Can't see upgrade options on app or website
I am trying to see the upgrade options for my partner's phone which is due to end soon, but all I get is this error option:My account is in excellent order and I've never had an issue, why is this happening please? Come upgrade time if this is still...
Tracking number
Hi I can't find my tracking number
EE Broadband APP WifI Controls not working
I have recently signed up to EE Broadband. My broadband is working fine, however the APP WiFi controls feature and the Wifi enhancer are not available on the app or via the website. An error message appears and states it is a problem with EE. I ...
roaming
I'm in Australia, have bought 7 day passes to use my phone as in the UK, can't send texts or make any calls, driving me nuts trying everything possible in settings to fix this, no joy, can't even contact EE to discuss problem, anyone out there got an...
Mobile Number Issue
Hi,i am using EE since 2023 September, I recently got to know about that contact number which showing in details is different than my original contact
Mobile broadband refund
I ordered mobile broadband and the router was never delivered. On calling up and being led through multiple departments, it turned out the router was returned to EE by the delivery company and my order cancelled and refunded. I’ve not received the re...
