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Re: Not received my refund

Jbennett99
Explorer

I am yet to receive my refund of £50 from the upfront cost of the order I placed which is now cancelled, how long will it take?

5 REPLIES 5
Katie_B
EE Community Support Team

Hello @Jbennett99

 

Welcome to the community. 

 

When was your order cancelled?

 

Speak soon, 

 

Katie 🙂

Hello,
I believe it was on the 17th/18th.
Katie_B
EE Community Support Team

Thanks for getting back to me @Jbennett99

 

I have sent you a private message for more details. 

 

Speak soon, 

 

Katie 🙂

Hello,

Josh
xxxxxxxxxxxxx

Thankyou.

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Leanne_T
EE Community Support Team

Hi there @Jbennett99

 

Thanks for coming back to us. 

 

Can you please send these details as a reply to the private message @Katie_B has sent? 

 

These have been removed as they were public. 

 

Thanks 🙂

 

Leanne.