No order delivery date

[grocits97]

It's been a week already & still haven't received my new phone...instead I get bombarded with messages of letter I will receive and that I need to send my old phone back... this is really annoying and I start to consider of cancelling the order!

[Jon_K]

Hi @grocits97.

Welcome to the community.

What phone have you ordered?

Was this an upgrade?

Did you get a confirmation email?

Jon

[grocits97]

Yeah it was an upgrade and I did got the confirmation email but it was more than a week ago! The phone is Galaxy s21

[Leanne_T]

Hi @grocits97

Thanks for coming back to us. 

Which model Samsung S21 did you order? could you include the size and colour please 🙂

Speak soon. 

Leanne.