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Re: No order delivery date

Olakunle1959
Investigator
Investigator

‎16-02-2021 12:10 PM

Hi, yes, I recieved email confirmation. I ordered for a new sim card on Wednesday. 10/02/2021. And I haven't receive the product as at today. 16/02/2021

Thanks 

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎16-02-2021 12:33 PM

Hello @Olakunle1959. 

 

Thanks for coming back and letting us know you are still to receive your replacement SIM. 

 

Do you have an alternative line?

 

Our customer service team can be contacted on 0800 079 8586 and will be to check your SIM is on its way. 

 

Katie.

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