Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Re: How do I report a fault with my landline?

Yanikin
Visitor

‎30-06-2021 09:35 PM

Good evening,

 

About 30 minutes ago, my wife alerted me that our land line is down. I have tried all 4 extensions and there is no signal.

Tried to call EE - and they say their offices are closed and to call Mon - Friday 08:00 - 20:00.

 

I cannot get hold of anyone - help!

 

Thank you 

 

Jan D

0 Helpful
1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎30-06-2021 10:20 PM

@Yanikin : You'll need to phone CS during business hours to report a landline fault.

 

Have you tried the landline phone from the hidden test socket & see if it works?

 

Is your BB working but going slow?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)