Re: How do I report a fault with my landline?

Yanikin
Visitor

‎30-06-2021 09:35 PM

Good evening,

 

About 30 minutes ago, my wife alerted me that our land line is down. I have tried all 4 extensions and there is no signal.

Tried to call EE - and they say their offices are closed and to call Mon - Friday 08:00 - 20:00.

 

I cannot get hold of anyone - help!

 

Thank you 

 

Jan D

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎30-06-2021 10:20 PM

@Yanikin : You'll need to phone CS during business hours to report a landline fault.

 

Have you tried the landline phone from the hidden test socket & see if it works?

 

Is your BB working but going slow?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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