How do I reactivate an EE perk account?

[mummy_mandy]

I need to reactivate my NHS perks please 

[Leanne_T]

Hi @mummy_mandy

Thanks for coming to the community. 

Does your account show as deactivated when you try and log in? 

Can you register for a new perk account? 

Leanne 🙂

[mummy_mandy]

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Yes shows as deactivated and won't let me set another account.

Thanks

Mandy

Sent from my Huawei phone

[Leanne_T]

Thanks @mummy_mandy

If you didn't verify your email address within 30 days, we'll need to reset your account so you can re-register.

I'll send you a private message for some extra details 🙂

Speak soon 🙂

Leanne.