Two separate payments hun. Well 3tbh as I had £11 already on credit. I sent £5 from my bank to get a pack, to which I either forgot to topup or assumed that the pack would already come on, except that it never, so I than transferred £15 onto my phone from my bank got a pack did all the replies it had asked me too. And than it said accepted, to which it never?? I rang 4ppl that day sent arnd 8texts and £19.60 to which the £15 pack and said it came through as accepted, I than got a text saying to top up. I turned to you lovely peeps and had no choice but to top up on my phone again. And this time it went straight through, and actually got the pack..... It's not the first time it has taken money, it's charged me DBL at one point, x
