Re: Can you pay off your contract off with American Express credit card

Reykeef
Visitor

‎09-09-2021 02:59 PM

Is it possible to setup a direct debit to pay my bill monthly using my Amex card? When I go to change my default card it is asking for a sort code and account number but this isn’t on my amex card. 

many thanks,

 

Chris 

0 Helpful
3 REPLIES 3
bristolian
EE Community Star
EE Community Star

‎09-09-2021 03:21 PM

Hi @Reykeef 


A direct debit is paid from a UK bank account.

 

What you may be thinking of, is a continuous credit card charge authority which allows recurring payments to be taken from a credit card. This - as far as I know - only works with Visa & Mastercard branded cards.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎09-09-2021 03:35 PM

Paying with a bank card is not Direct Debit. DD is taken straight from your bank account. Hence the need for sort code and account number.

 

To pay your bill with a bank card you need to change your method of payment. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Northerner
EE Community Star
EE Community Star

‎09-09-2021 04:08 PM

Hi @Reykeef 

 

Simple answer is no because Amex is not a bank card. 

 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful