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14-10-2021 07:01 PM
I'm having the issue on the app and website. You log in and it tells you it can't retrieve your account information and to log out. Over and over, same issue. I can't gift my kids data!
14-10-2021 07:07 PM
Yes I’ve had it since this morning. I couldn’t log in at all was saying I entered incorrect password too many times (I didn’t) and locked me out. I rang 150 and the girl said it was an issue their end and to try again later. I can log in now but it can’t retrieve my data and it is saying that I am not the account holder. I am giving up for today and will try again tomorrow and probably phone again