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Quite confused about an order

RyanH_TST
Visitor

‎27-07-2020 08:08 PM

Hi,

 

New to EE and just ordered a phone on contract...I think?

 

When i got to the last part and was checking out it asked to send a code to my mobile for security, I got the code and entered it into the site. It said payment confirmed and then brought me back to the ee homepage.

 

So....have I ordered a phone or not lol!?

 

I have not received any emails and there is no way to see orders on this site it looks like so erm...what should i do to find out if it went through?

 

So bizarre, thanks in advance for any replies.

 

Ryan

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎28-07-2020 09:21 AM

Hi @RyanH_TST

 

Thanks for coming to the community.

 

If you give our sales team a call on 0800 956 6000, they can check if the order has gone through for you and if not help you place the order 🙂

 

Let me know how you get on.

 

Leanne.

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