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01-11-2021 06:24 PM
I paid a deposit for the ps5 and the money was taken however I never got the PlayStation as my confirmation never came through, I spoke to someone over the phone and said they couldn’t help. My payment is still in pending and it’s been over a week, I was wondering how long it takes to get my money back?
02-11-2021 08:05 AM
Hi @Bethmai6
Welcome to the community.
Did the person on the phone confirm your order hadn't gone through? It's unusual for us to take a deposit, but the order not go through.
Chris