Community Activity

Another Xbox Ultimate Game Pass issue

So, on Tuesday, I bought the following from EE https://ee.co.uk/products/atp-xbox-series-x-console-ee-gamecard-bundle and it arrived yesterday along side the £70 code for the EE GameCard.  I have gone to unbox it and set it up today, only to find tha...

Recurring WiFi 7 issues

Having had my 1.6gbps service with EE for 6 months now, I'm largely disappointed with it and wish I'd made more of a fuss at the start when I was experiencing issues. With hindsight, I should have exited the contract but now I'm stuck. I have various...

Resolved! Why does the EE website never work?

Doesn't matter if I am on my phone or computer, this website never works. I just get errors saying I can't log in or the same page loads over and over again, no matter what link I click. At this point I just want to upgrade my plan and instead I migh...

Unable to Use Call Forwarding

Hi. I hope that someone will be able to help me with this before I chew the table out of pure frustration.I need to be able to divert calls from my Pixel 9 Pro.I am on a relatively pay monthly contract.Every time I try to get the thing to divert, whe...

Slioch by Investigator
  • 20 Views
  • 2 replies
  • 0 Helpful

Packages that state EU roaming included

Hi - I am out of contract with EE (always had EU roaming included in my deals) and have been offered an unlimited SIM only deal with EU roaming included. I have read some of the posts on here regarding the daily charge still being applicable. However...

Carole64 by Contributor
  • 31 Views
  • 3 replies
  • 0 Helpful

EE TV Box turning on by itself

I have recently changed from BT to EE. I now have a black box to control my TV, but the box comes on itself quite often which starts the TV working. I have spoken to EE support and have been given a replacement remote control but I still get the prob...

JZW_2025 by Investigator
  • 144 Views
  • 7 replies
  • 0 Helpful

Prepayed SIM Card Data Not Working

I have recently purchased a prepayed SIM card at the London Heathrow Airport vending machine and it appears that after numerous efforts, the data is not working. I have tried downloading the app and linking my SIM card but the error code 5100 shows u...

new plan not working

hello, i am an existing EE customer and have bought an EE pay as you go 20GB sim plan. today i recieved a new SIM card in the mail. is there a possibility i am able to keep my pre existing phone number? also, the EE website says i dont have any ongoi...

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