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Problems with VOIP using EE 4GEE Home Router 2017 (HH70VB)

scottydoguk
Visitor

‎06-01-2021 04:21 PM

Hello 

 

I am having problems with VOIP on this router. The main problem is that when attempting to make a call my routers connection drops out and restarts causing the internet to go down. 

 

On my EE mobile if I create a hotspot and connect my computer to it VOIP works so it is something to do with the router.

 

I have searched online and it seems that routers have the option to disable SIP ALG but the router settings do not have this option?

 

Any ideas?

 

Thanks


Scott

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎06-01-2021 05:13 PM

If you can't disable SIP ALG  you can't do it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful