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03-04-2020 09:44 AM
Hi There
Just trying to upgrade my phone on line to google pixel 4. got as far as check out payment. But just got "Sorry, there has been a problem processing this request."
Any suggestions?
David
04-04-2020 08:30 AM
Good Morning @Mol.
Thanks for joining the EE Community, it's great to have you here.
What colour and memory size did you order?
Was the device 'Good as new'?
Speak soon,
Katie 🙂
04-04-2020 09:53 AM
Good Morning @Katie_B
It was the 64gb black one and it was a new one rather than good as new
but I just managed to get it to go through on the system. Seems to be working now. Also got a confirmation email 😊
David
04-04-2020 09:55 AM - edited 04-04-2020 09:55 AM