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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2660 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15582 Views
  • 51 replies
  • 65 Helpful

iPad delivery

I ordered an iPad Wednesday, says 1 day delivery and I know with everything going on it’s unlikely but I haven’t had an email or nothing yet about a delivery 

Problem processing this request when updating

Hi There Just trying to upgrade my phone on line to google pixel 4. got as far as check out payment. But just got "Sorry, there has been a problem processing this request." Any suggestions? David

Mol by Explorer
  • 487 Views
  • 3 replies
  • 0 Helpful

Delivery

Hi, I choose to upgrade on line a few days ago and I received an email yesterday that delivery should be today but I haven’t had a text or anything after that to tell me when it will arrive 

Upgrade not sent out

On 28th March I upgraded two Samsung phones (A3 and A5) on the same account to 2 Samsung A20e on two slightly different plans. The upgrade for the A5 has been received but the second has not and aside from initial acknowledgement of the order I have ...

delivery

Hi  I have a few phones with you guys- Tuesday March 31st-20 I decided to add an Apple Watch to my plan. I was told it would be dispatched within 24 hours! It’s been four days now and the only communication I’ve had is the order confirmation email up...

Upgrade delivered to Wrong Address

Hi. When I ordered my S20 Ultra a month or so ago I requested it be delivered to my local EE store. I had a text on the 30/03/20 informing me of delivery the next day but realised it was still being delivered to the local EE store which of course is ...

Upgrade but no dispatch

Ordered upgrade apple watch got email to phone so i did then boy completed order on phone and said it will be with you tomorrow. Email came through saying its on its way. Next day “today” nothing showed and no dispatch email from dpd. So my question ...

CYoU by Investigator
  • 594 Views
  • 4 replies
  • 1 Helpful

Dispatch phones

Hi! So a quick question! my phone broke the other week and instead of getting it fixed I've decided to upgrade instead! When I chose my phone it said it was in stock and usually dispatched within 1 day. however that was three days ago and I've heard ...

nikita-23 by Investigator
  • 510 Views
  • 3 replies
  • 0 Helpful

Upgrades

So I upgraded my tablet to a new one a couple hours ago and while I'm waiting for a confirmation message regarding delivery, I've come onto EE community and there are a lot of people reporting the same problem but I can't tell what's going on. Have d...

Foster3 by Visitor
  • 435 Views
  • 1 replies
  • 0 Helpful

Security check (not receiving)

I am currently trying to order an apple watch, although when I have got to the checkout stage and they ask for a security check, (to send me a text message to my current phone number), i do not receive a text, is this because of the pandemic? Phone n...