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Problem Calling an unblocked number

Jonesy_f
Visitor

‎24-09-2020 01:57 PM

Hi

ive recently unblocked a number and have tried to call and text it. They can call me no problem but I can’t call them. It goes straight to answer phone. If I send a text it doesn’t get received.

i can send a WhatsApp message but can’t use video call or FaceTime.

please help as it’s my BF’s number so it’s a bit awkward that I can’t actually ever ring him! 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎24-09-2020 02:13 PM

@Jonesy_f  you’ll need to ask him if he has blocked you as it sounds like it.   What’s app will always allow calls messages through. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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