Prepaid Sim showing disconnected
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07-07-2021 10:28 PM
I'm trying to get my prepaid sim working in my huawei r216R216 Mifi device.
My SIM is on the "B Sim 24m 100GB £32 5G" plan. The device is showing that its getting a signal and I can see my number but its "disconnected" and not connected to the internet but its getting SMS through OK as I can get validation messages
I've added the SIM to my ee account and it all looks fine. Is there something else that needs to be done to active a sim?
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07-07-2021 10:41 PM
It's not a PAYG SIM as it's on a contract plan.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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07-07-2021 10:45 PM
? I said it was a prepaid SIM not PAYG. Its a 6 month contract prepaid up front.
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07-07-2021 11:06 PM - edited 07-07-2021 11:10 PM
OK but it's conventional to use "Prepaid" for PAYG. Yes, you do prepay your regular monthly contract subs but any extras outside your allowances are postpaid.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
