Just been on the phone with Kate regarding some complicated query I have due to rather unusual circumstances.
She has been absolutely amazing in dealing with the query, going above and beyond to try and get it sorted. Absolute legend you are!!! And you have such a nice and energetic voice too.
Thanks you so much for stopping by with this lovely feedback for Kate. I've sent you a private message to get some more information from you so that I can pass the message on.
