Poor Internet on my mobile

Wood1949MICK · ‎22-08-2020

La33ll as a very poor Internet connection don't get we in lancs

Chris_B · ‎22-08-2020

@Wood1949MICK There is a reported problem in that area please see THIS

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎22-08-2020

@Wood1949MICK There is a reported problem in that area please see THIS

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Wood1949MICK · ‎23-08-2020

This is the worst Internet I have ever seen can I get my money back

XRaySpeX · ‎23-08-2020

Using what EE router?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎24-08-2020

Hi @Wood1949MICK

Thanks for coming back to the community.

Are you using a 4GEE WiFi device?

If so, do we have any signal problems showing on our EE Network Status Checker for your area?

Thanks 🙂

Leanne.

wardi · ‎24-08-2020

Wood1949Mick.. in your other post you mentioned your postcode LA3 3LL - the Network status checker confirms there is a known problem in this area which EE are aware of.

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Poor Internet on my mobile