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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2989 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16243 Views
  • 51 replies
  • 65 Helpful

iPhone suddenly not sending non iChat photo text messages

I have an old iPhone on a basic EE monthly contract - photo messages always charged as extra ... It recently stopped sending non iChat photos - send bar always stops at about 95% & red circle with exclamation marks then appears. I've tried sending to...

Sally38 by Investigator
  • 1035 Views
  • 11 replies
  • 2 Helpful

Broadband

Hi I had broadband with you (EE) for a few yrs, a few months ago I upgraded and the customer Service people moved me to bt who is apart of you, I'm upto date with my by payment but I keep getting letters saying I owe for ee broadband as well, I'm not...

Phone order

Hii ordered an iPhone 7 last week, I ordered this one as it said in stock and can be dispatched within 24hours, I’ve had my order confirmation but nothing sincei ordered this as I wanted a new phone quickly can anyone help or shall I ring 150?? Thank...

Trying to join EE but check out isn't working

At first I was advised to reset my cookies and try different browsers, which didn't work.Then I have been told it could be the fact I'm trying to send the sim card to a different address than my billing address, so I changed my card details to match ...

sydk by Investigator
  • 645 Views
  • 5 replies
  • 0 Helpful

Google buds stock

When are you getting the Google buds in stock as your website shows you can order them but it doesn't allow me to add to basket. Called twice now and been told I would get a call back?

Resolved! Trying to Add 4GEE Home to MYEE account,

OK got my 4GEE Home router up and running today, great! Managed to find the bit to add another service to MYEE on the phone app (The online web version did not have an add another service option)It asked me to confirm sort code and last 4 digits of b...

Resolved! I dont have passport or driving licence

I've had my order sent to a dpd parcel shop as it's close to where I'll be on the dat however I dont have photo I'd like a passport or a driver's licence I do have mail in my name and a oap bus pass with my photo and name on will this be sufficient? ...

Resolved! How can you lock router to a cell

I have an EE Home 4G router 2 (the Huawei) with an external antenna (installed by EEs contractors) and what started off well with 35Mbps download / 20Mbps is now sub 5Mbps download and about 12Mbps up. It has degregaded fairly consistently over time....

swardley1 by Investigator
  • 7950 Views
  • 3 replies
  • 0 Helpful