Plan pricing
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08-06-2020 03:34 PM
I do not understand why your sim only plan is £20 for 100gb at moment whereas a data sim only plan only offers 50gb at double that price, or half the data for twice the price. I do not have a use for the calls and texts offered on the sim only so why can't I get that deal on a data only sim?
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08-06-2020 08:17 PM
There's no reason stopping you using a phone SIM with more or even unlimited data in your mobile router & not using the calls part.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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08-06-2020 04:41 PM
Good Afternoon @dapl1.
Thanks for coming to the community.
Do you currently have a data SIM to use in a 4G/5G router?
Are you currently in a contract?
Katie.
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08-06-2020 05:06 PM
Yes I do have an unlocked 4g router, I have a data sim on a 30 day ' leave now' deal. In the last few days the Internet has either been down or very very slow and the reasons given are not addressing the issue. I have had ee before so that's why I am exploring again
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08-06-2020 05:34 PM
Hi @dapl1.
If you give us a call our upgrades team will be able to discuss upgrading your current SIM.
Katie 🙂
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08-06-2020 08:17 PM
There's no reason stopping you using a phone SIM with more or even unlimited data in your mobile router & not using the calls part.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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14-06-2020 07:40 PM
Do I get a 'grace' period for a contractual sim only to make sure the thing is OK signal wise?
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14-06-2020 07:44 PM
If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
