Phone use on wifi
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25-03-2021 05:05 PM - edited 25-03-2021 05:10 PM
Does EE support wifi calling? I live in a poor reception area and with my current supplier, I can use my wifi if I need to call.
I notice that EE does not support wifi calling on PAYG. My current supplier does. When will EE join the club? My phone supports it.
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25-03-2021 05:08 PM
New and existing customers on EE pay monthly plans and existing small business customers can get WiFi Calling if you have a compatible device. It's not available on pay as you go right now. WiFi calling is available to all corporate customers on a 4GEE plan with a compatible device.
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25-03-2021 05:24 PM
Thanks for your reply. Yes I did find it is not available for PAYG customers. My second question was basically, why not? 3 can do it, so why not EE, I thought you were 'the best', or so your tv adverts say.
Also why is it so difficult to find how much you charge per minute, for a PAYG customer, to make a call.
As I stated, I live in a poor/none reception area and just need a phone that will work on wifi. Unfortunately 3 have their foibles as does EE by the sounds of it.
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25-03-2021 07:11 PM
- 35p / min call to UK no.
- No WiFi Calling on PAYG.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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25-03-2021 08:27 PM
@ronecc wrote:
Thanks for your reply. Yes I did find it is not available for PAYG customers. My second question was basically, why not? 3 can do it, so why not EE, I thought you were 'the best', or so your tv adverts say.
Three & EE are different network operators. EE's 4G & 5G networks do indeed have much wider coverage, and generally perform better, than that of Three.
There's many additional services that EE offer, that 3 don't.
In the case of 4G-calling & WiFi-calling, there are legitimate technical reasons why EE PAYG customers don't currently have this facility.
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25-03-2021 09:54 PM
@ronecc While EE don’t offer WiFi calling on PAYG do they have a good network reception in your area as you say 3 doesn’t so would you need WiFi calling ? Every network has pros and cons and your case 3 has WiFi calling on PAYG but a poor signal in your area. EE doesn’t offer WiFi calling on PAYG but what’s the signal like ?
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25-03-2021 11:09 PM - edited 25-03-2021 11:11 PM
@bristolian wrote:
In the case of 4G-calling & WiFi-calling, there are legitimate technical reasons why EE PAYG customers don't currently have this facility.
What are they? It's just a SIM with a plan. Other networks manage it with the same technology. Or do you mean commercial reasons?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
