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02-05-2019 05:54 PM
I just upgraded my current EE phone and sim to a new phone and new plan. At the end of the ordering process online, it came up with a page saying that EE needed more information to complete the upgrade and to phone them, however my browser crashed and I lost the page with that information on, which I now cannot find anywhere on My EE. Is my order still valid and if so, what number do I need to ring to complete the order?
Thanks in advance.
02-05-2019 06:01 PM
Dial 150 and explain. They can check
02-05-2019 06:41 PM
Hi @dwhall81
Welcome to the community. 🙂
I'd definitely recommend speaking to the Mobile Care team too, I'm sure they'll be able to check the order for you.
Let us know what happens.
Chris