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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2974 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16185 Views
  • 51 replies
  • 65 Helpful

Positive Feedback!

Would like to give a positive review for Nathan **** in one of the EE call centres. Brilliant customer service and very friendly.   [mod edit; removed personal details]

Bank holiday blues...

What happened to the weather?! I'm sure at the beginning of the week they were telling us about a "plume of hot air from Spain" driving temperatures of 26 degrees and instead we've got... this    So, what are your plans? My weekend of sitting in the ...

TiffJ by Former EE Community Manager
  • 3486 Views
  • 14 replies
  • 27 Helpful

Unable to place new order

I am trying to place a new order through the EE Online Shop for a SIM Only contract. Everything goes smoothly until I reach the end of the personal details section and press next. I then get an error page that states: "We need to pause there…It looks...

Phone upgrade question

I just upgraded my current EE phone and sim to a new phone and new plan.  At the end of the ordering process online, it came up with a page saying that EE needed more information to complete the upgrade and to phone them, however my browser crashed a...

dwhall81 by Explorer
  • 779 Views
  • 2 replies
  • 0 Helpful

Great customer service!

Hi, I couldn’t find where to leave feedback so I’m gonna leave it here. Your customer service in “online chat” is perfect. Shabreen, who i was talking to, is really nice, helped me with everything i needed. It’s Great that you have people who can Act...

Resolved! Called EE about my mobile data and 4GEE

Not sure where to post this so hopefully here is OK. At a time when folks, myself included, sometimes find it easy to criticise I'd like to say I've just had the best service from a young Irish lad called William. I phoned 150 about my data and a few...

Bill_B by Valued Contributor
  • 3155 Views
  • 2 replies
  • 5 Helpful

Pay monthly upgrade order

I ordered an upgrade to a Huawei P20 Pro on Thursday to be delivered to my local store. The phone was in stock and supposed to be dispatched within one working day. Other than the initial confirmation email I've heard nothing further  Any idea when i...